Phone: 02 4322 0044


‘No Recovery - No Fee’

Griffith-Jones & Associates offers a 'No Recovery - No Fee' structured plan. This is a performance-based plan, meaning that we aren’t paid by our clients, unless we collect from the debtor.


Field Calls

A field call is a face-to-face visit to the debtor. A field call is generally made after less-intrusive means of contact, such as phone calls, emails or letters, have failed; they can help to assess the collectability of a debt.  We can arrange field calls across Australia.


When making contact with debtors we use a comprehensive questionnaire, so that we can record the responses to all relevant matters, and so that the conversation is documented.

Skip Tracing

When a debtor can’t be found, we initiate skip tracing practices in an attempt to locate the person.



We provide our debt collection services with the aim of reducing the likelihood of debts escalating to litigation. But, if our clients decide that a matter should be litigated, we will work with them for the best outcome.  Most of our clients prefer to engage their own legal resources if proceeding with litigation.


8-Step Debt Collection Process

For a step-by-step outline of how we usually conduct debt collections, CLICK HERE