We understand a business’s need to maintain cash flow, and we work with our clients to achieve optimal results.
When businesses outsource debt collection and receivables management to a specialist agency, in-house resources can be used to better manage current receivables and focus on maintaining current client/customer relationships.
Griffith-Jones & Associates provides a range of services to suit both simple and complex debt collection and receivables management scenarios.
Griffith-Jones & Associates offers a 'No Recovery - No Fee' structured plan. This is a performance - based plan, meaning that we aren’t paid by our clients, unless we collect from the debtor.
A field call is a face-to-face visit to the debtor. A field call is generally made after less-intrusive means of contact, such as phone calls, emails or letters, have failed; they can help to assess the collectability of a debt. We can arrange field calls across Australia.
When making contact with debtors we use a comprehensive questionnaire, so that we can record the responses to all relevant matters, and so that the conversation is documented.
When a debtor can’t be found, we initiate skip tracing practices in an attempt to locate the person.
We provide our debt collection services with the aim of reducing the likelihood of debts escalating to litigation. But, if our clients decide that a matter should be litigated, we will work with them for the best outcome. Most of our clients prefer to engage their own legal resources if proceeding with litigation.
For a step-by-step outline of how we usually conduct debt collections, CLICK HERE
Griffith-Jones & Associates specialises in the collection, recovery and management of third party, at-fault and property claims on a national basis for insurers, self-insureds and other clients.
We seek long-term relationships with our clients, and offer competitive commission rates based on the volume, value and age of the debts which are to be recovered. Our approach is tailored to our clients’ individual needs.
Our receivables management services include:
We have developed our own 'Client Accounting System' to track information for 'Time Payer' Debtors.
Results are achieved quickly and effectively, with a focus on: